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Work Life Balance- Multi Unit Managers Prevent Burnout

Work Life Balance- Multi Unit Managers Prevent Burnout

Control Your Circumstances – Work Life Balance Are you in a leadership role where the targets are moving, results seem unachievable and you are struggling to find good people? If you are in a multi unit role, there are times where you may feel you are never going to get ahead.  You take two steps forward only to feel as if you immediately, then take 5 steps backwards.  You may also have a struggle with balancing personal and professional life, leading to you contemplating jumping ship and starting over. You may feel under appreciated and grow frustrated more and more…
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Trust in Action: Accountable.

Trust in Action: Accountable.

Trust in Action: Accountable Whether we trust someone or not is one of the first foundational questions considered when introduced to any individual. This judgement can be based on a variety of factors, including your periphery experience with this person, what you’ve heard others say about them, superficial appearance, how they speak and even the setting where you encounter them. While entirely human, this system of consideration is often flawed. People you weren’t so sure about may flip your expectations entirely, and a good first impression can subsequently be soured. At what point does an individual’s measured intuition turn into…
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Restaurant Leadership – Communicate To Your Restauant Staff Each Shift

Restaurant Leadership – Communicate To Your Restauant Staff Each Shift

Pre Meal Restaurant Meeting or Post Blues Weekly Recap I am surprised when I speak to restaurant managers and multi unit managers and find out that they are not following up to ensure a Pre-Meal Meeting is being completed with the restaurant staff.  In essence, when we really dissect what a pre-meal meeting is, it is not anything more than communication and alignment towards shift goals. Far too often, we allow every excuse in the book when it comes to non-completion of a Pre-Meal.  This is the opportunity to gather your restaurant employees and set goals / expectations with them. …
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Leadership – Lesson 11. Trust But Verify

Leadership – Lesson 11. Trust But Verify

Have you ever been let down by your team for not achieving a particular result?  You committed to achieve x and fell short, leading to being held accountable for your actions?  Have you asked yourself, how did I let this happen, and now you are being micromanaged or had additional workload placed on your shoulders for not performing? Often times in a leadership role, we tend to trust our team to perform against their objectives blindly.  Do not get me wrong here, trust is an imperative element to build a great, cohesive team.  However, the element you may have or…
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Leadership – Lesson 10. Focus Yields Performance

Leadership – Lesson 10. Focus Yields Performance

Your Focus & Questions You Ask Determines Your Performance! Negativity destroys any upward momentum within an organization.  Negativity also hinders your performance as a leader. From time to time it is very simple to contemplate negative thoughts and voice your concerns on initiatives, targets, expectations, etc. The problem with type of outlook is that it is counterproductive to what you seek on accomplishing… SUCCESS.  Success comes from your focus and attention. Is Your Focus Correct, Do You Relate To The Following Questions? Do you feel there are unrealistic targets set forth to achieve? Are you questioning a new initiative rolled…
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Leadership – Lesson 9. Drive for Results vs I Don’t Know

Leadership – Lesson 9. Drive for Results vs I Don’t Know

Do you struggle to achieve a certain metric but accelerate in others? Are you continually asked how you will obtain the targeted results? More often than not, within the operational leadership role, initiatives you are responsible for achieving that influence change, sometimes feel as if they change weekly. Are you at a point in your role where you are great with the majority of initiatives but struggle with one or two? When questioned on what redirection you will provide and what you will do differently, have you ever uttered the response, “I don’t know?” More often then not, when uttering “I…
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Leadership – Lesson 8. Am I Guilty of Giving Excuses?

Leadership – Lesson 8. Am I Guilty of Giving Excuses?

Excuses are a normal element of everyday life; however, they are not effective nor help any of us grow and develop. An excuse or a justification – a reason why something cannot or has not been done, is not admirable, will lead to the outcome, success, nor the person you are in pursuit of becoming. I recall when I was at the beginning stages of my managerial career and I frequently felt bad for not being in touch with a family member. Days turned into weeks, weeks turned into months, months became a half year. Finally, I overcame the feelings…
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Leadership – Lesson 7. To Inspire, You Must Inquire

Leadership – Lesson 7. To Inspire, You Must Inquire

A prerequisite to great leadership is your ability to ask thought provoking questions to your team members and truly, authentically listen. It is very easy to swoop on in and give direction without involving those you lead but that minimizes the potential contributions of your team and creates less buy in. To Engage is to Lead To Develop is to Lead To Inquire is to Lead To Listen is to Lead If you seek solutions to a problem, tailored around a specific set of questions, you help your team in the ability to discover the correct answers on their own,…
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Leadership – Lesson 6.  Don’t Tell People What To Do.

Leadership – Lesson 6. Don’t Tell People What To Do.

In a leadership role, it is imperative to coach, educate and check for understanding.  Far too often, I have witnessed many leadership professionals assume their team knows what it is they should be focusing on.  When these leadership professionals witness something not going right, they immediately tell their team what was wrong and what they should have done differently.  Sometimes this feels, good.  Sometimes it makes you feel as if you made an impact today by fixing "x." Has you ever fell victim to this common trap?  If so, I am also guessing that you have spent many days repeating…
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Leadership – Lesson 5. Is Your Goal The Goal You Should Be Focused On?

Leadership – Lesson 5. Is Your Goal The Goal You Should Be Focused On?

To achieve a goal you must know what it is you are looking to accomplish. Within the leadership role, you will constantly be looking to achieve results of your key performance indicators. I have found many times, a large portion of individuals in a leadership role are unfamiliar with how to begin setting and accomplishing goals and targets. To Achieve a Goal, You Must First Get Granular! What I have discovered is that we sometimes tend to outthink the methodology needed to find success. Sometimes we tend to focus on the overall goal but tend to ignore the steps needed…
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